Privacy Policy for A-Morosa
1. Introduction
At A-Morosa, accessible at a-morosa.com, we are fully committed to safeguarding your privacy and protecting your personal data. We recognize the importance of transparency, accountability, and control, and adhere strictly to applicable data protection and privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how your information is collected, used, stored, and protected when you interact with our website and services.
2. Scope of the Policy and Data Controller
This Privacy Policy applies to all personal data collected through your use of our website a-morosa.com, including when you purchase products, subscribe to communications, access customer support, or otherwise engage with our services.
For the purposes of the GDPR and other applicable data protection laws, A-Morosa is the “data controller” of your personal information. As the data controller, we determine the purpose and means of processing your personal data.
If you have any questions regarding this policy or your data, you may contact us at: [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
– Usage Data: This includes information such as IP address, browser type, time zone setting, operating system, platform, and details about how you use the website (e.g., page views, session duration).
– Account Data: Includes your full name, email address, phone number, billing and shipping addresses, and other account-related information you provide when registering or placing an order.
– Profile Data: Consists of your interaction history, shopping preferences, product interests, and behavioral trends on the platform.
– Communication Data: Comprises communication records such as support tickets, email correspondence, inbound queries, and customer feedback.
– Technical Data: Refers to information on devices used to access a-morosa.com, such as the Internet Protocol (IP) address, device identifiers, browser plug-in types, system settings, and crash logs.
– Transaction Data: Includes purchase history, payment confirmations, delivery addresses, and fulfillment status.
– Preference Data: Captures your opt-in status for newsletters, marketing campaigns, personalized product recommendations, and other communication preferences.
4. Legal Bases for Processing
We rely on the following lawful bases to lawfully process your personal data under the GDPR:
– Contractual Necessity: When processing is required for the performance of a contract with you, such as order processing and delivery.
– Legitimate Interests: To protect our business interests such as fraud prevention, website optimization, and customer support—provided such interests are not overridden by your personal rights.
– Consent: For sending promotional materials, newsletters, and placing non-essential cookies (subject to your prior approval).
– Legal Obligation: Where processing is necessary to comply with legal or regulatory obligations.
5. Your Rights
We respect your privacy rights and provide you with reasonable access and control over your personal data. Under GDPR and CCPA, you may:
– Access: Request a copy of the personal data we hold about you.
– Rectify: Correct inaccurate or incomplete data.
– Erase: Request the deletion of your data, subject to legal obligations.
– Restrict: Limit the use of your data under certain circumstances.
– Port: Request data portability to another service provider or platform.
– Object: Opt out of direct marketing and data processing based on legitimate interest.
– Do Not Sell/Share: California residents may request that we do not sell or share their personal information with third parties.
To exercise your rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to ensure a high level of security for your data. These include but are not limited to:
– Encryption in transit and at rest
– Access control policies and role-based permissions
– Continuous monitoring of systems
– Regular data backups and disaster recovery procedures
– Annual privacy and security training for staff
Our objective is to reduce the risk of unauthorized access, disclosure, alteration, or destruction of personal data under our control.
7. International Data Transfers
When personal data collected on a-morosa.com is transferred outside the European Economic Area (EEA) or other jurisdictions with similar protections, we ensure such transfers comply with GDPR and other relevant data laws. We rely on legally recognized safeguards, including:
– Standard Contractual Clauses (SCCs) adopted by the European Commission
– Binding Corporate Rules (BCRs)
– Regional adequacy decisions ensuring equivalent protection levels
8. Data Retention
We will keep your personal data for no longer than is necessary for the purposes for which it was collected or as otherwise required by applicable laws. Specific retention periods include:
– Account and Profile Data: Retained for as long as your account is active and for a period of 6 years thereafter for audit and tax purposes
– Transaction Data: Retained for 7 years to comply with financial and legal regulations
– Technical and Usage Data: Retained for 2 years for analytics and service improvement
– Communication Data: Retained for 3 years from last user interaction
– Marketing Preference Data: Retained unless and until you withdraw your consent
All data is securely deleted or anonymized after the expiration of its retention period.
9. Cookie Policy
We use cookies and similar technologies on a-morosa.com for the following purposes:
– Essential Cookies: Necessary for website functionality (e.g., session management, shopping cart operations)
– Functional Cookies: Enhance site experience based on your preferences
– Analytical Cookies: Collect aggregated data on user behavior to help us improve site navigation and performance
– Performance Cookies: Monitor site performance, error logs, and feature responsiveness
Cookies do not typically contain personal information, but where they do, such data will be processed in accordance with this Privacy Policy.
10. Cookie Management and Compliance
We comply with the GDPR and CCPA obligations concerning cookie consent and management. Upon visiting a-morosa.com, you will be presented with a cookie banner allowing you to:
– Accept all cookies
– Reject non-essential cookies
– Customize settings to manage preferences
You may also change or withdraw your consent at any time via the Cookie Settings section or by adjusting browser settings to control cookies.
Under CCPA, you are entitled to request disclosures about the categories of personal information collected via cookies, the third parties with whom it is shared, and to opt-out of any sale of such information.
11. Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 13. If you believe that a child under 13 has provided personal data to us without appropriate parental consent, please contact us at [email protected] and we will take steps to delete such data promptly.
12. Updates to This Policy
A-Morosa may periodically update this Privacy Policy to reflect legal, technical, or business changes. Any material changes will be communicated via prominent notice on a-morosa.com or through direct communication channels, where applicable.
We encourage users to review this policy regularly to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the way your data is processed, please contact us at:
Email: [email protected]
Website: https://a-morosa.com
We are committed to full compliance with all applicable privacy obligations and to resolving any inquiries or concerns you may have. Please do not hesitate to reach out with any privacy-related questions.